Terms of Service
Mental Health and Wellbeing
I can only give readings to people who are mentally and emotionally stable. I do not recommend having any kind of reading If you are severely affected by mental illness, or from depression or anxiety. If I discover this once a session has begun, I will stop the session and fully refund you. If you do not disclose any mental or emotional vulnerabilities, I am not responsible for how the reading makes you feel during or afterwards the session.
Refund and Reschedule Policy
You can reschedule or get a full refund, with 24+ hours notice if you change your mind. If you do not show up for your appointment, or cancel with less than 24 hours notice, and without a legitimate reason, I reserve the right to keep the full fee for my time that has been booked and still used for you. I am flexible if you have a good reason for why you could not give me the required notice time. I send a confirmation email with the booking date and time at least 24 hours before a session to remind you. I wait 15 mins for no shows then I leave the session. You can contact me in your booked time if you are late and I will give you a reading in whatever time remains.
Once a 60 minute reading has started, if you are not enjoying the session in the first 10 mins, a refund can be requested and given. If you tell me to stop or tell me you are dissatisfied after the 10 mins, no refund has to be given, unless I make a decision to. My time has been booked and has to be paid for.
Choosing my Services is Your Personal Decision
Disclaimers
1. Paying for my services means you have agreed to the amount that I charge for my services, and in paying me, are satisfied with the amount you have paid, and my terms of service.
2. Engaging in a session with me means that you have decided to try out my services and are open to how I work and conduct a session.
Medical and Financial Advice
I have the right to refuse to answer any questions regarding your health, that I can not answer. I can only provide intuitive guidance around health matters when I believe it is appropriate. I am not a qualified medical professional. If I answer any questions you ask me, regarding your finances or property decisions, you understand that you have asked me for advice based purely on my own skills and that I am not qualified in these fields.
Client Conduct
I can not give readings, If you are under the influence of alcohol and drugs. If you are or I believe you are, I will ask you this, and I will stop the session with no refund because my time is still used.
Finally
Under current English Law I am obliged to advise you that all readings are carried out for entertainment and experimental purposes only.
Privacy Policy
The type of personal information I collect :
I currently collect and process the following information:
- Your name and email address
- A recording of your reading that is optional to keep. This is deleted once a recording has been received by email and has been downloaded by you. ‘Wetransfer’ or Dropbox, is used as delivery method via email.
- I do not store any written information about you except your name, the amount you paid, your email address and email trails, for tax and business operations purposes.
- I only request bank details in the instance of cancellations and giving refunds. I require a phone number for readings requested to be given via FaceTime and WhatsApp.
- I do not use any third parties on my web site or anywhere in my business.
- I may email you from time to time, to check in to see if you would like to have another session.
February 23rd, 2024.